Terms of Use

Effective date: January 2026

Last updated: January 2026

1. Who we are

This website is operated by Vancko Systems Ltd., a company registered in Bulgaria. VANCKO provides digital marketing, creative production, AI automation, website development, mobile application development, client platform and digital reporting services.

Company: Vancko Systems Ltd.
Registered address: Bulgaria, Plovdiv 4000, Central District, 72 Knyaginya Maria Luiza Blvd., floor 2, office 18
Office address: Bulgaria, Plovdiv, 28G Svoboda Blvd.
Email: info@vancko.com
Phone: +359 876 728 668

2. Acceptance of these Terms

By accessing or using this website, contacting us, using our client platform or working with VANCKO, you agree to these Terms of Use. If you do not agree with these Terms, you should not use this website or our digital services.

3. Our services

VANCKO may provide services including, but not limited to:

• Digital marketing strategy and execution
• Video production, banners, advertising creatives and campaign materials
• Google Ads, social media advertising and performance marketing
• Social media management and content planning
• AI-assisted content, copywriting, creative production and automation
• AI agents, local AI workflows and business process automation
• Website design, landing pages and web platforms
• Mobile application design and development for iOS and Android
• Client dashboards, reports, activity tracking and marketing statistics

Specific services, deliverables, timelines, pricing and responsibilities may be agreed separately in a written offer, contract, invoice, statement of work or other project document.

4. Use of the website

You agree to use this website only for lawful purposes. You must not attempt to damage, disrupt, overload, reverse engineer, misuse or gain unauthorized access to any part of the website, server, client platform or related systems.

5. Client platform access

VANCKO may provide selected clients with access to a private client platform or dashboard. The platform may include project updates, reports, marketing statistics, activity records, documents or other business information.

Access to the client platform is intended only for authorized users. You are responsible for keeping your login credentials secure and for any activity under your account. We may suspend or restrict access if we reasonably believe there is misuse, unauthorized access, security risk or violation of these Terms.

6. Client materials and user content

You may provide VANCKO with materials such as logos, photos, videos, text, product information, business data, campaign data, brand assets, access credentials, documents or other content needed for a project.

You confirm that you have the necessary rights and permissions to provide these materials to VANCKO. You retain ownership of your materials, but grant VANCKO permission to use, edit, process and store them as needed to provide the agreed services.

7. AI-generated and AI-assisted outputs

VANCKO may use AI tools, local AI systems, AI agents or third-party AI services to support creative production, copywriting, automation, video concepts, banners, reports, analysis, project workflows or other digital services.

AI-generated or AI-assisted outputs may be inaccurate, incomplete, repetitive or unsuitable without human review. You should review and approve AI-assisted content before publication, advertising use or business reliance.

VANCKO does not guarantee that AI outputs will be error-free, unique, legally safe for every use case or suitable for a specific commercial purpose without further review.

8. Marketing, advertising and performance results

VANCKO may provide advertising, social media, Google Ads, creative and performance marketing services. Marketing results depend on many factors outside our control, including audience, offer, budget, competition, platform algorithms, market conditions, website quality and client responsiveness.

Unless explicitly agreed in writing, VANCKO does not guarantee specific results such as sales, leads, rankings, impressions, conversions, revenue, follower growth or return on advertising spend.

9. Websites, applications and digital products

VANCKO may design, develop or support websites, landing pages, mobile applications and digital platforms. Some products may have their own dedicated terms, privacy policies or user agreements.

If a specific product, application or platform has its own terms or privacy policy, those product-specific documents apply to that product. In case of conflict, the product-specific terms will apply to the relevant product or service.

10. Third-party services

Our work may involve third-party tools and platforms such as advertising networks, analytics tools, hosting providers, app stores, payment providers, AI services, social media platforms, email providers, cloud services or software integrations.

Your use of third-party services may be subject to their own terms, policies, fees and technical limitations. VANCKO is not responsible for changes, outages, restrictions, account suspensions or decisions made by third-party platforms.

11. Intellectual property

The VANCKO name, logo, website design, text, visuals, code, systems, internal workflows, templates and materials created by VANCKO are protected by copyright, trademark and other applicable laws.

Unless agreed otherwise in writing, project deliverables become available for client use after payment and completion under the agreed project terms. VANCKO may retain rights to reusable methods, know-how, internal tools, templates, frameworks and general technical solutions.

12. Payments and project terms

Prices, payment terms, deadlines and deliverables may be agreed separately for each project. Invoices must be paid according to the terms stated on the invoice, offer or agreement.

VANCKO may pause work, delay delivery or restrict access to services if payments are overdue or if required client materials, approvals or access are not provided on time.

13. Confidentiality

VANCKO may receive business information, campaign data, platform access, project materials or other confidential information from clients. We will use reasonable care to protect such information and use it only for the purpose of providing the agreed services.

Clients are also responsible for protecting access credentials, business data, reports and confidential information provided through VANCKO systems or communication channels.

14. Disclaimers

This website and our digital services are provided on an “as is” and “as available” basis unless otherwise agreed in writing. We do not guarantee that the website, platform or services will always be uninterrupted, error-free or compatible with every device, browser or third-party platform.

Information on this website is provided for general business and informational purposes only. It should not be treated as legal, financial, tax, medical or other professional advice.

15. Limitation of liability

To the maximum extent permitted by applicable law, Vancko Systems Ltd. will not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, business, data, goodwill or advertising performance.

Where liability cannot be excluded by law, our total liability for any claim related to the website or services will be limited to the amount paid to VANCKO for the specific service giving rise to the claim, unless a different limitation is agreed in writing.

16. Suspension and termination

We may suspend or terminate access to our website, client platform or services if we reasonably believe that you have violated these Terms, misused our systems, failed to pay agreed fees, created a security risk or used our services unlawfully.

17. Changes to these Terms

We may update these Terms from time to time. Any changes will be published on this page with an updated “Last updated” date. Continued use of the website or services after changes are published means that you accept the updated Terms.

18. Governing law

These Terms are governed by the laws of Bulgaria, without regard to conflict-of-law principles. Any dispute arising from these Terms, the website or our services will be resolved by the competent courts in Plovdiv, Bulgaria, unless applicable law requires otherwise.

19. Contact

If you have questions about these Terms, contact us at: info@vancko.com.